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- Items must be returned in the unit of measure in which they were purchased. Partial case returns will not be accepted.
- This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
- No returns accepted on items more than 30 days after purchase. Returns made within 30 days from date of purchase are not subject to a restocking fee. An exception is for drop shipped items, which may be assessed a restocking fee by the manufacturer. The restocking fee will vary by manufacturer.
- Exceptions are noted in the product description.
- Special Order items cannot be returned, unless defective.
- Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
- Our complete return policy is available here.
- NGNatasha G.Verified BuyerRated 3 out of 5 stars10 months ago3 Stars
Hard for elderly use made little cheao
- CMCarolyn M.Verified BuyerRated 5 out of 5 stars11 months ago5 Stars
It works. Its on the light/flimsy side so u must be careful. This is the third purchase. The first one the client (who has dementia) SAT on it. The second one the flap that keeps odors inside just broke off (nothing I did to it.) I thought I could possibly attach it back on but it just BROKE!?!?!?
- JJeriVerified BuyerRated 5 out of 5 stars1 year ago5 Stars
Saved our living situation - the Janibell has made all the difference in sanitary disposal of adult diapers.
- JJanVerified BuyerRated 5 out of 5 stars1 year ago5 Stars
Works well with no odors
- CCorlissVerified BuyerRated 4 out of 5 stars1 year ago4 Stars
The Janibell Akord Slim works well for us because it is slim enough to fit in Moms bathroom which is rather small. It works very well for keeping the odors contained also. Mom is not able to use it herself because she is not able to deposit her soiled under garment into the unit herself. Also the small size requires we empty often which uses the bags quickly. The bags are costly when due to the size of this unit we must change them after only 3 garments are deposited. Overall this is a good product but I would recommend a larger unit if your space can accommodate it. Also if the person using it is not able to use the pedal to open the unit it can be messy.
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