Feb. 22, 2018
Good Morning: First of all, thank you for not renting, selling or publishing our names to other companies! Becoming expert shredders for all the junk mail we receive was not our retirement dream come true. Your order procedure, customer support and shipping were the best and we very often recommend your product to many friends and family, post-surgical, disability wise and for those who do not like to tip over or stumble.
We have found that the ratio of pain with each fall we have endured increases as the ratio of age increases. Not a scientific fact...just a personal fact from experiences we do not want to duplicate
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Secondly, we commend you on the creation of the first progressive, very sturdy cart with a seat that opens up to carry items and our favorite 'stuff'....folds easily and fits nicely in most cars...or car trunks. This is the 3rd one we have bought...one for house, car, basement. I told my husband when he pushes the old traditional walker around the house, he looks like a person who is ill, but when he pushes his new, shiny blue cart around the house he looks like a person who is quite well and who just needs something to carry his very important projects & old football trophies around the house.
#1. Suggestion: My husband is tall and we had hoped the handles would rise up higher so he could stand up straight. But, he said it is probably a safety or gravity factor to prevent tipping over...(liability factor for company also). Hope a genius who thinks outside the box comes up with a solution to this. Perhaps a 'deluxe' model that is wider with bigger wheels that satisfies our newly discovered gravity needs to stay upright and vertical at all times.
#2. Suggestion: Must have been a male who gave final OK to market the cart because most women of any age that I know (and a few daring men) would ask that a coffee/tea cup holder be built on one of the handle sides or in another creative manner. 'Deluxe' model could include a second cup holder. Small oxygen tanks, papers, purses, bottled water, sandwiches, treats, and 'tea cup doggies' do fine in the seat trunk, but coffee does not like to live in there. Please provide another genius to build a secure coffee cup holder that does not compromise total safety of cart, gravity issues, etc. The cup holders we buy to hang on cart are flimsy, wobble about, and are not cool. And this new breed of elders, every so often, still cares about looking cool.
Just sayin, thinkin, and visualizing....Linda Bryson-Sago
P.S. Again, we thank you for your great carts!
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