The CapTel 880i Captioned Phone is a traditional-style phone that shows word-for-word captions of your conversation on a large, easy-to-read 10" display. The CapTel 880i is an ideal amplified captioned phone solution for people with low vision or who have difficulty reading standard-sized captions.
It connects to both your telephone and Internet service to give you the best of both worlds: voice and captions. The captions are provided by a free service that uses the Internet connection to automatically display captions for every call, quickly and accurately. Captions are available on calls within the United States only.
What you should expect.
Within two business days after you have placed your order, a CapTel representative will contact you via email to verify your information and offer installation assistance. Simply confirm your information and let us know if you would like to take advantage of free installation help.
Once you respond to the email, your order will ship. You will have 30 days after installation to try your new CapTel phone and the captioning service. You can return the phone at any time within the 30 days for a full refund. If you decide to keep the phone, there is nothing more you need to do—just enjoy phone calls again with confidence!
Please note that due to the national health crisis, no in-person installations are being scheduled at this time. If you need installation support, you can receive “over the phone” installation support with our ISTT (Inside Sales Tech Team) department.
Really helps especially since my mom gets lots of calls right now. Nice not to have to yell to be heard!
Pros:Set up is very well set out in the directions.
Cons:Has a cord so can't leave the phone, I understand that my mom needs to stay by the screen but she isn't use to that.
Overall: Yes, I would recommend this product.
I ordered this for my Mom who could not hear us even though we were screaming into the telephone. We had to add wifi service into her house as she did not have it, but it is so nice to be able to have a conversation again.
Pros:Screen is easy to read. We could connect via a router so there was one less wire we had to get to the phone.
Cons:Would be nice to have a speaker phone.
Overall: Yes, I would recommend this product.
When you can't hear you have a lot of doubt when you feel something is wrong often blaming yourself for problems you might be having
Pros:The idea is great, but it needs the kinks worked out.
Cons:1. Basically you need a separate land line for the machine together with an electrical outlet. 2. Apparently after something is said the computer types the words. Too much time lapses between what is said and the typing. It gets confusing. I got it for my brother, and because hearing loss is predominately in older people their patience level is not the greatest. He quickly decided to return the machine.
Overall: No, I would not recommend this product.
Purchased this for my mother who has very limited abilities.
Pros:The screen is large and has very clear images. Customer service is excellent.
Cons:Loses its internet access and my mother is incapable of resetting it. A family member has to go to the nursing home to reset it.
Overall: Yes, I would recommend this product.
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