When you can't hear you have a lot of doubt when you feel something is wrong often blaming yourself for problems you might be having
Pros:The idea is great, but it needs the kinks worked out.
Cons:1. Basically you need a separate land line for the machine together with an electrical outlet. 2. Apparently after something is said the computer types the words. Too much time lapses between what is said and the typing. It gets confusing. I got it for my brother, and because hearing loss is predominately in older people their patience level is not the greatest. He quickly decided to return the machine.
Overall: No, I would not recommend this product.
Purchased this for my mother who has very limited abilities.
Pros:The screen is large and has very clear images. Customer service is excellent.
Cons:Loses its internet access and my mother is incapable of resetting it. A family member has to go to the nursing home to reset it.
Overall: Yes, I would recommend this product.