- Items must be returned in the unit of measure in which they were purchased. Partial case returns will not be accepted.
- This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
- No returns accepted on items more than 30 days after purchase. Returns made within 30 days from date of purchase are not subject to a restocking fee. An exception is for drop shipped items, which may be assessed a restocking fee by the manufacturer. The restocking fee will vary by manufacturer.
- Exceptions are noted in the product description.
- Special Order items cannot be returned, unless defective.
- Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
- No returns under $69 in product value
- Our complete return policy is available here.
- BBronwynVerified BuyerI recommend this productRated 4 out of 5 stars3 years agoSoothing Cold for my Sore Knees
The velcro straps make it very easy to use and they give some compression too
- BBronnieVerified BuyerI do not recommend this productRated 2 out of 5 stars6 years agoDoesnt keep cold for long
I was disappointed with this product because the cooling agent doesnt hold cold for long. Its a liquid rather than a gel.
- JJudVerified BuyerI recommend this productRated 4 out of 5 stars7 years agoI had bilateral total knees and these work great for icing both.
Very convenient way to apply ice around knee.