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- Items must be returned in the unit of measure in which they were purchased. Partial case returns will not be accepted.
- This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
- No returns accepted on items more than 30 days after purchase. Returns made within 30 days from date of purchase are not subject to a restocking fee. An exception is for drop shipped items, which may be assessed a restocking fee by the manufacturer. The restocking fee will vary by manufacturer.
- Exceptions are noted in the product description.
- Special Order items cannot be returned, unless defective.
- Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
- Our complete return policy is available here.
Total 5 star reviews: 0 Total 4 star reviews: 3 Total 3 star reviews: 0 Total 2 star reviews: 1 Total 1 star reviews: 0
75%would recommend this product
4 reviews
- PPamVerified BuyerRated 4 out of 5 stars4 years agoSo far it has been working.
My Mother has had a broken back so it is hard for to be comfortable. She is resting much more and sleeping longer at one time.
- MmickeyVerified BuyerRated 2 out of 5 stars5 years agoNot as represented
Item was not what was expected. Only tried for one night and removed. It is corrugated and the seat cushion we bought earlier thru another company was not. We were told it was exactly the same as the cushion only bigger and meant as a mattress pad.
- MMagiemaeVerified BuyerRated 4 out of 5 stars5 years agoSo far so good
Havent had the item too long but seems to be fine. The customer service was excellent.
- ABAnnie B.Verified BuyerRated 4 out of 5 stars9 years agoGreat product for bedridden patients.
It is heavy and sturdy but easy to place on the bed. The fitted sheets fit well over it. I am hopeful that it will help the pressure sores.
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