- This is a hygienic item and is not returnable, unless defective.
- Items must be returned in the unit of measure in which they were purchased. Partial case returns will not be accepted.
- This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
- No returns accepted on items more than 30 days after purchase. Returns made within 30 days from date of purchase are not subject to a restocking fee. An exception is for drop shipped items, which may be assessed a restocking fee by the manufacturer. The restocking fee will vary by manufacturer.
- Exceptions are noted in the product description.
- Special Order items cannot be returned, unless defective.
- Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
- No returns under $69 in product value
- Our complete return policy is available here.
- BButchVerified BuyerI recommend this productRated 5 out of 5 stars2 years agoRising to the occasion.
Installation was very easy and the riser/seat assembly was soundly held in place by the bolts. Also the riser bears directly on the entire toilet bowel providing very firm support. Big guy Big comfort. Thanks
- DDeeVerified BuyerI recommend this productRated 5 out of 5 stars2 years agoSturdiness
The toilet see is comfortable and very sturdy. I brought the elongated cover and it fits just perfect.
- MMaureenVerified BuyerI recommend this productRated 4 out of 5 stars3 years ago2nd seat purchased!!
I ordered this seat for my daughter who has rheumatoid arthritis. She has found it to be very helpful and is delighted with the results. This was the 2nd seat I purchased. The first was for my 92-yr old mother-in-law after she broke her hip. Both are very pleased with the results.
- KKarenVerified BuyerI recommend this productRated 5 out of 5 stars4 years agoVery happy with hinged elevated toilet seat
Very happy with this toilet seat
- JJenVerified BuyerI recommend this productRated 5 out of 5 stars5 years agoGreat product
Item received in damaged condition. Was replaced quickly with no extra work on my end. The return & reship was handled by the customer service department with one phone call and very efficiently. Thank you Nancy!!