Get Started with our Institutional Sales Program
Below are instructions for setting up an account and sending us your first order. Call us at the number to the left during working hours with any questions. Instructions for Submitting an Order:
- If this is your first order (you do not yet have an account), you must submit a credit application.
- Fax or scan/email us the completed credit application along and your first purchase order. Detailed instruction for purchase orders are below.
- We will confirm receipt of your credit application and order as soon as possible within 1 business day.
- Please allow 2 to 3 business days for account setup and processing of your first order, and another 2 to 3 days for the shipment to arrive. If you need your order sooner, we recommend that you call us to arrange for pre-payment (of this first order) via credit/debit card or wire transfer.
- Government (Federal, State & Local) and Educational entities please fax or scan/email us your purchase order. Detailed instruction for purchase orders are below.
- If this is your first order allow 1 business day for us to set up your account. Once your order is processed your shipment will generally arrive in 2 to 3 days. If you need your order sooner, we recommend that you call us to arrange for pre-payment (of this first order) via credit/debit card or wire transfer.
Fax or email your purchase order to the number/address above (top left). Be sure to include the following information:
|Purchase order number:||Your internal purchase order number – tied to approval of the order/cost.|
|Terms:||Our terms are “Net 30, 1.5% thereafter”. This must be clearly noted on your purchase order. This can only be omitted if you are pre-paying.|
|Quantity:||The quantities of each item.|
|Item name:||The unique Parentgiving SKU number(s) of the item(s).|
|Unit cost:||The cost of each item.|
|Pre-pay Option:||Optional. Let us know if you wish to pre-pay via check or wire transfer to receive an additional 1% off your order.|
|Shipping fees (if any):||There are generally no shipping charges for orders over $100 unless your items are oversized. Check the product online or check with your account manager if you are unsure about whether or not shipping fees apply.|
|Billing address:||The mailing address that should appear on the invoice we will be sending you.|
|Shipping address:||The address where we should send the items in this order.|
|Contact name:||The full name of the contact person in your organization for this order.|
|Contact phone:||The phone number of the contact person.|
|Contact fax:||The fax number of the contact.|
|Contact email:||The email of the contact person. Unless you instruct us otherwise, your order confirmation and a copy of the invoice will be sent to this email address (a hard copy of the invoice will be sent to the Billing Address).|