This item is non-returnable.
We found the product to be disappointing. Using the tennis ball glides was promising, but after some thirty minutes of using the walker with the glides outside caused such extreme wear and tear on the glides, that the walker became rough to handle, made a lot of noise, and caused the glides to be replaced.
Pros:Great idea on the tennis balls.
Cons:Expensive for something that lasted less than a day.
Overall: No, I would not recommend this product.
Great piece of equipment and fast delivery
Pros:They are excellent for my hardwood floors when walking my husband with his walker Band
Cons:They are a little expensive
Overall: Yes, I would recommend this product.