This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
Returns made within 30 days from date of purchase are not subject to a restocking fee.
No returns accepted on items more than 30 days after purchase.
Exceptions are noted in the product description.
Special Order items cannot be returned, unless defective.
Lift chairs can be returned with a Return Authorization number if it is unused and accompanied by the original box, packing and paperwork within 30 days of purchase and is subject to a 15% manufacturers restocking fee.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
Wonderful information in one area for anyone who is in the position of being a caregiver for a parent, spouse or anyone else. Thank you for putting all of this together.
I have ordered twice from your company and I can honestly say never have I dealt with a company that is so fast at getting out the orders and getting them to the customer. I will always order my product needs from your company. Thanks for your help.
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