This supplier accepts return of new, unused items in the original retail packaging, in re-saleable condition within 30 days of purchase. All documentation, warranty cards, manuals and accessories must be included.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 8 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link on our website.
The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days.
Having an aging parent is a blessing, but it is so nice to have a helpful, dependable service who will take some responsibilities away from loved ones. My sister and other family members were having to monitor and purchase this product locally and, now, it is on autoship, it takes one modicum of care away from them. More time can be spent enjoying our precious mother! Thank you!
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New subscribers will save 10% on your first order!*
*New subscribers only. This coupon cannot be combined with other offers, used on Dry Direct
orders or used on Golden Technologies, Pride Mobility or Joerns products. Maximum savings of $75. Some restrictions