This is the only product I will use on my neighbor with an ileostomy. I have not been able to find any skin barrier without alcohol other than this one. While in the hospital his bag kept leaking and the nurses 'wrapped' it with towels, leading to greater than 24 hrs of acidic, liquidy stools burning his skin. Long story short, we took him home and healed his skin ourselves. Since the burn healed he has not been able to tolerate anything with alcohol on his peristomal skin. I had to look high and low to find this product, the manufacturer was no help to me in obtaining it even after several conversations. Furthermore it is not covered by Medicare, which it should be! Fast shipping of product from Parentgiving, thanks!
Returns
Return policy for this item
This supplier accepts return of unused items in their original packaging, in re-saleable condition within 30 days of purchase. Exceptions are noted in the product description.
Geri Chairs are returnable within 30 days of purchase only and are assessed a 20% restocking fee.
Restock fee of 5% on returns made within 30 days of purchase.
Restock fee of 20% on Special Order items returned within 30 days of purchase.
No returns accepted on items more than 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.