Ordering and delivery were learning experiences The 1st tracking # was incorrect.. Help from PG and Pyle helped solve the problem after several days. Delivery thru Pyle is normally curbside (not indicated at purchase).. However if there are no stairs(we have a ramp) the folks at Pyle put a note to the driver re: same and the pallet was wheeled up to the porch.(Great delivery person). I had hired a person to assemble the bed as I have few mechanical skills. The installation manual was misleading. After PG gave me a number for Drive..The Drive customer service let me know that the model ordered did not come with the part that appeared to be missing. The bed has been in use for a week and works GREATt. Info up front would have saved 10 days of frustration.
Pros:Bed is as described. Works wonderfully well (Been in use 1 week)
Cons:Lack of up front info re: delivery and outdated installation manual.
Overall: Yes, I would recommend this product.