Note: If you are unsure if this the part you need, please call us at 888-746-2107 Monday-Thursday 9 AM ET – 8 PM ET and until 5 PM ET on Friday as parts are not returnable. We’re here to help to make sure you order correctly.
This supplier accepts return of unused items in their original sealed internal packaging, in re-saleable condition within 30 days of purchase. Exceptions are noted in the product description.
There is a restock fee of 15% on all accepted returns made between 1-30 days of purchase.
No returns accepted on items more than 30 days after purchase.
EXCEPTION: Bath and Toilet items are hygienic and cannot be returned unless defective.
EXCEPTION: To return a Power Mobility item: New, unused power mobility products can be returned within 30 days from purchase date and a 15% restock fee will apply. The item must be packaged to ensure the product is not damaged during return shipping. Used power mobility items are not eligible for return. Special order items cannot be returned.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
Drive Medical Cover for 14054 Mattress Replacement System
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How reassuring to have a professional perspective on our parents’ lives and their issues. All personnel that we’ve dealt with on the phone have been so kind, knowledgeable, perceptive and reassuring
Thank you for wonderful customer service which is rare these days. I was told I would receive next day delivery and I did. I would definitely order from Parentgiving again.
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