This supplier accepts return of unused items in their original packaging, in re-saleable condition within 30 days of purchase, except for bath products. All bath items are non-returnable for hygienic reasons.
Restock fee of 20% on all returns.
No returns accepted on items more than 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link on our website.
Bath and Shower Seat with Back by Nova
Important Product InformationClose
This is a hygienic item and is not returnable, unless defective.
The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days.
Wow, when you said fast shipping you weren't kidding. Kudos to the shipping department. We ordered on Monday evening and it was delivered in perfect condition Wednesday morning. Thank you for a job well done.
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