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Golden Technology Return Policy for Lift Chairs
Golden Technology Return Policy for Scooters
- Lift chairs are not returnable unless defective. This item is considered medical equipment and for hygienic reasons cannot be returned unless defective.
- A return request must be made no later than 48 hours after delivery.
- Any returns approved require prior authorization. No credit will be issued for unauthorized returns. Please contact Parentgiving Customer Care, 888-746-2107, 9 AM ET — 8 PM ET Monday-Thursday and 9 AM ET — 5 PM
- Special orders, custom items (such as leg extensions) and chairs fitted with the heat and/or massage options, are not returnable once shipped. Our Customer Care Team is available to answer any questions you have prior to placing an order. We're here to insure that you get the chair that best fits your needs.
- Orders that are cancelled after the order is processed, are subject to a minimum 15% restocking fee and return freight charges, if applicable.
- Depending on the reason for return and the condition of the product, a minimum 15% restocking fee will apply, as well as the return freight charges.
Golden Technology Return Policy for Scooters
- Return requests must be made within 30 days of the order date.
- All returns require prior authorization. No credit will be issued for unauthorized returns. Please contact Parentgiving Customer Care, 888-746-2107, 9 AM ET — 8 PM ET Monday-Thursday and 9 AM ET — 5 PM
- Item must be new and unused; no scratches or marked tires. Our Customer Care Team is available to answer any questions you have prior to placing an order. We're here to insure that you get the mobility scooter that best fits your needs. Special Order items cannot be returned.
- Depending on the reason for return and the condition of the product, a minimum 15% restocking fee will apply, as well as the return freight charges.
- Orders that are cancelled after the order is processed, are subject to a 20% restocking fee and return freight charges, if applicable.
- Our complete return policy is available here.
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