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Notice at Collection and Privacy Notice for California Residents

Effective Date: 11/4/2020
Last Updated on: 11/4/2020

This Notice at Collection and Privacy Notice for California Residents (this “CCPA Notice”) supplements the information contained in the general privacy policy https://www.parentgiving.com/elder-care/privacy-policy/ of Parentgiving Inc. (“Parentgiving” or “we” or “us”) and applies solely to all visitors, users, and others who reside in the State of California (“California Residents” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Personal Information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA's scope, like:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Below is a chart containing categories of Personal Information under the CCPA and information as to whether we collected Personal Information under the mentioned categories from California Residents within the last twelve (12) months and the purpose of the collection of such Personal Information:

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete during the registration process or purchase of products on the Website.
  • Indirectly from you. For example through automatic collection technologies.
  • From third parties, for example advertising networks and data analytics providers such as Google and Facebook.

Use of Personal Information

We may use or disclose the Personal Information we collect for one or more of the following purposes:

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your Personal Information to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed Personal Information for any purpose except performing the contract. In the preceding twelve (12) months, Parentgiving has disclosed Personal Information for a business purpose to the categories of third parties indicated in the chart below:

We do not sell Personal Information. As indicated above, in the preceding twelve (12) months, Parentgiving has not sold Personal Information in the above mentioned categories to any third parties.

Your Rights and Choices

The CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting such Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).

Right to Delete
You have the right to request that we delete any of your Personal Information that we have collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or de-identify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by either:

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Information.

You may also make a request to know or delete on behalf of your minor child by contacting us at privacy@parentviging.com.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

  • Provide sufficient information or documentation that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative. Such information or documentation may include:
    • Certain Personal Information about you that we have on file (e.g., postal address) or information related to the purchases you made on the Website.
    • Certain information or certification showing your authority or relationship to the person on whose behalf you are submitting the request.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account.

We will only use Personal Information provided in the request to verify the requestor's identity or authority to make it.

Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at privacy@parentgiving.com.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

We do not currently sell any Personal Information from California Residents.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@parentgiving.com or write us at: Parentgiving Inc.,P.O Box 43079, Upper Montclair, NJ 07043. Our policy is not to disclose any Personal Information to a third party for their direct marketing purposes without your approval.

Changes to Our Privacy Policy

We reserve the right to amend this CCPA Notice at our discretion and at any time. When we make changes to this CCPA Notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Parentgiving collects and uses your information described here and in the Privacy Policy https://www.parentgiving.com/elder-care/privacy-policy/, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (888)-746-2107
Website: https://www.parentgiving.com
Email: privacy@parentgiving.com
Postal Address:
Parentgiving Inc.
Attn: Nicky Silverstein
PO Box 43079
Upper Montclair, NJ 07043

If you need to access this CCPA Notice in an alternative format due to a disability , please contact ccpanotice@parentgiving.com and 888-746-2107.