Brakes were not holding due to wheels worn too smooth...these new wheels corrected the problem.
Pros:Easy to change
Overall: Yes, I would recommend this product.
Return policy for this item
This supplier accepts return of unused items in their original packaging, in re-saleable condition within 30 days of purchase, except for bath products. All bath items are non-returnable for hygienic reasons.
Restock fee of 20% on all returns.
No returns accepted on items more than 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link on our website.
"Having an aging parent is a blessing, but it is so nice to have a helpful, dependable service who will take some responsibilities away from loved ones. My sister and other family members were having to monitor and purchase this product locally and, now, it is on autoship, it takes one modicum of care away from them. More time can be spent enjoying our precious mother! Thank you!"
"Thank you so very much for the incredible products, shipping speed, catalog & magnet - wonderful resources to be shared!"— Trish, MD