shipping and handlind too much for this item although it is a very effective product
Return policy for this item
This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
Returns made within 30 days from date of purchase are not subject to a restocking fee.
A restocking fee of 15% is assessed on all returns made between 31-90 days from date of purchase. Items drop shipped directly from the manufacturer and returned are subject to a restock fee set by the manufacturer and will vary.
Exceptions are noted in the product description.
Special Order items cannot be returned, unless defective.
Lift chairs can be returned with a Return Authorization number if it is unused and accompanied by the original box, packing and paperwork within 30 days of purchase and is subject to a 15% manufacturers restocking fee.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"I'm writing to say thanks for a flawless transaction of a recent order and for the great selection of supplies for my mom. I am her primary caregiver and am glad I found out about your company. It's good to know there is a reliable and informative site like Parentgiving.
"Nicky, thank you so much for following up-- even though I have automatic-reply stuff on my website I know it takes occasional effort, too! We received our bed-rails today. Busy with my parents, we haven't unpacked them or installed them yet. But we were all amazed they got here so quickly. Thank you very much for your help. I've got a feeling we'll be in touch for further items and advice. God Bless"— Edie