Thera Pad Thick 3 Inch Eggcrate Bed Pad prevents pressure sores/ulcers. Available for twin, full, queen and king beds. Made from conventional polyurethane foam. Flame retardant. This item is drop shipped directly from the manufacturer and may take 10 or more business days to deliver.
This supplier accepts return of unused items in their original packaging, in re-saleable condition within 60 days of purchase. Exceptions are all items drop shipped directly from the manufacturer and other items noted in the product description.
No restock fee on returns less than 30 days after purchase, 25% restock fee on returns between 31-60 days.
Drop shipped items can only be returned up to 30 days after purchase and are subject to a restocking fee which varies by manufacturer.
No returns accepted on items more than 60 days after purchase, unless otherwise noted. Drop shipped items can only be returned up to 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday – Thursday 9 AM ET – 7 PM ET, Friday 9 AM ET – 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
When I placed the pad on my bed, I saw that it was defective, did not fit the mattress, and had parts of it fuzed together that would not separate. I called to report it, and it has been five days, and still no results. The lady at ParentGiving is very nice, but the manufacturer is providing terrible service! They told her to tell me to take a picture of the defective pad, send it to them, put the pad on the bed and leave it until Monday (this was Friday) to see if it would stretch out. I sent the photos. I put 2 heavy sheets on the bed and tried to sleep on it, but the pad is so hard and abrasive that I could not sleep on it. It still has not stretched out even a little! When a customer calls within an hour of receiving the merchandise to tell that they are very displeased with the merchandise, which is defective, then that should be enough for them to authorize a return for the item. I would not recommend this product to anyone! Worst bed pad and worst service ever!!! The lady from ParentGiving is trying to help me and is supposed to call me again today. I am so frustrated!
Jun. 02, 2011
The Best Ever!!!
When I first laid on the bed after putting the Eggcrate pad on it was just delightful. It allows for a wonderful night of sleep. So happy that I brought this product.