This supplier accepts returns of new, unused items in their original, sealed internal packaging, in re-saleable condition, within 30 days of purchase. No returns accepted after 30 days from purchase.
Exceptions, if any, are noted in the product description.
Special Order items cannot be returned, unless defective.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 8 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization (RMA) number and return address. No returns accepted without an RMA number.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
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"Thank you for wonderful customer service which is rare these days. I was told I would receive next day delivery and I did. I would definitely order from Parentgiving again."— C.F.
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."