This supplier accepts returns of new, unused items in their original, sealed internal packaging, in re-saleable condition, within 30 days of purchase. No returns accepted after 30 days from purchase.
Exceptions, if any, are noted in the product description.
Special Order items cannot be returned, unless defective.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 8 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization (RMA) number and return address. No returns accepted without an RMA number.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"it is not easy to take care of a parent. Any and every thing is potentially stressful. I searched days for this chair and found your price to be the most competitive. This savings, coupled with the prompt service, is invaluable to me."— J.D.
"Thank you for making this process so easy!
Your customer service agents are wonderful!"— MP