Category: Toilet Seat Risers & Safety Frames
Montoursville , Pa
Nov. 23, 2013
The toilet riser is easy to install, it just fits over the top of the porcelain bowel. It doesn't come with instructions, just the riser. I talked to a very helpful customer service women who obtained the instruction. I knew how the product was installed, the product was delivered within 24 hrs. I would purchase from this co. again.
Pros:The great customer service person.
Overall: Yes, I would recommend this product.
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."
"Nicky, thank you so much for following up-- even though I have automatic-reply stuff on my website I know it takes occasional effort, too! We received our bed-rails today. Busy with my parents, we haven't unpacked them or installed them yet. But we were all amazed they got here so quickly. Thank you very much for your help. I've got a feeling we'll be in touch for further items and advice. God Bless"— Edie