Nov. 16, 2011
The item worked exactly as described. However, using it for a mother with alzheimer's, she couldn't remember to place the flannel side up and would complain of getting stuck to the plastic side. Would definitely recommend, and am actually going to buy more of the double-sided flannel pads!
Please select an option below
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."
"Nicky, thank you so much for following up-- even though I have automatic-reply stuff on my website I know it takes occasional effort, too! We received our bed-rails today. Busy with my parents, we haven't unpacked them or installed them yet. But we were all amazed they got here so quickly. Thank you very much for your help. I've got a feeling we'll be in touch for further items and advice. God Bless"— Edie