San Antonio, TX
Dec. 27, 2014
When we first received this product, we were elated. Finally, a comfortable seat. Shortly thereafter, the seam tore. I called customer service within warranty, and the seat was immediately exchanged. Then, the stain problem began. It didn't matter how much Clorox I used, the stains remained, so I purchased another commode seat. Unfortunately, it is highly likely that we will have the same problem again. Then, what? Another $39.99 plus tax????
Cons:Immediately stains; cannot even remove stains with Clorox products :(
Overall: No, I would not recommend this product.
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."
"This is a wonderful service, but it it only as good as the staff that makes it happen!"— Ellen B.