This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
Returns made within 30 days from date of purchase are not subject to a restocking fee.
A restocking fee of 15% is assessed on all returns made between 31-90 days from date of purchase. No returns will be accepted after 90 days from purchase date.
Exceptions are noted in the product description.
Special Order items cannot be returned, unless defective.
Lift chairs can be returned with a Return Authorization number if it is unused and accompanied by the original box, packing and paperwork within 30 days of purchase and is subject to a 15% manufacturers restocking fee.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.