This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
Returns made within 30 days from date of purchase are not subject to a restocking fee.
No returns accepted on items more than 30 days after purchase.
Exceptions are noted in the product description.
Special Order items cannot be returned, unless defective.
Lift chairs can be returned with a Return Authorization number if it is unused and accompanied by the original box, packing and paperwork within 30 days of purchase and is subject to a 15% manufacturers restocking fee.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"it is not easy to take care of a parent. Any and every thing is potentially stressful. I searched days for this chair and found your price to be the most competitive. This savings, coupled with the prompt service, is invaluable to me."— J.D.
"Thank you for wonderful customer service which is rare these days. I was told I would receive next day delivery and I did. I would definitely order from Parentgiving again."— C.F.
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