This supplier accepts return of unused items in their original packaging, in re-saleable condition within 30 days of purchase, except for bath products. All bath items are non-returnable for hygienic reasons.
Restock fee of 20% on all returns.
No returns accepted on items more than 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link on our website.
Nova Replacement Rollator Bearings
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"Thank you for making this process so easy!
Your customer service agents are wonderful!"— MP
"This is a wonderful service, but it it only as good as the staff that makes it happen!"— Ellen B.