This supplier accepts return of unused items in their original packaging, in re-saleable condition within 30 days of purchase, except for bath products. All bath items are non-returnable for hygienic reasons.
Restock fee of 20% on all returns.
No returns accepted on items more than 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link on our website.
"How reassuring to have a professional perspective on our parents’ lives and their issues. All personnel that we’ve dealt with on the phone have been so kind, knowledgeable, perceptive and reassuring"— Susan S.
"I have ordered twice from your company and I can honestly say never have I dealt with a company that is so fast at getting out the orders and getting them to the customer. I will always order my product needs from your company. Thanks for your help."