This supplier accepts return of unused items in their original packaging, in re-saleable condition within 90 days of purchase. Exceptions are noted in the product description.
Geri Chairs are returnable within 30 days of purchase only and are assessed a 20% restocking fee.
Restock fee of 5% on returns made within 30 days of purchase, 10% fee on returns made within 31-60 days of purchase, 20% fee on returns made within 61-90 days of purchase. Restock fee of 20% on Special Order items returned within 30-90 days of purchase.
No returns accepted on items more than 90 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"Thanks for a tremendous resourc e! I always go here first to find things to make my parents and my mother-in-laws lives easier."— CW, Arizona
"How reassuring to have a professional perspective on our parents’ lives and their issues. All personnel that we’ve dealt with on the phone have been so kind, knowledgeable, perceptive and reassuring"— Susan S.