Category: Hot & Cold Pads
By burds eye
Dec. 21, 2012
when removing inner gel pack from microwave USE a oven mitt, it is VERY liquid and HOT. the gel pack needs to be inseted into a sleeve, it insulates so the gel needs to be heated up enough to be warm. My husband complained that the band was not comfortable and he loves a warm pack on his neck..
Pros:CAN WARM OR COOL
Cons:UNCOMFORTABLE WIDTH FOR NECK
Overall: No, I would not recommend this product.
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."
"Very happy with price and ease of use. Will shop here again!"