This supplier accepts return of unused items in their original packaging, in re-saleable condition within 60 days of purchase. Exceptions are all items drop shipped directly from the manufacturer and other items noted in the product description.
No restock fee on returns less than 30 days after purchase, 25% restock fee on returns between 31-60 days.
Drop shipped items can only be returned up to 30 days after purchase and are subject to a restocking fee which varies by manufacturer.
No returns accepted on items more than 60 days after purchase, unless otherwise noted. Drop shipped items can only be returned up to 30 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
This is a Special Shipping item (extra shipping charges may apply).
"Wow. I am so thrilled with the service I have had to purchase many items but your website has been wonderful. Today I had a problem with a credit card order I placed and I ended up calling your toll free number to place the order. The person with whom I spoke was courteous, friendly, and apologetic! Such a breath of fresh air.
You deserve kudos for your website, service and the products you offer your customers."— Dorothy
"Having an aging parent is a blessing, but it is so nice to have a helpful, dependable service who will take some responsibilities away from loved ones. My sister and other family members were having to monitor and purchase this product locally and, now, it is on autoship, it takes one modicum of care away from them. More time can be spent enjoying our precious mother! Thank you!"