This supplier accepts return of unused items in their original packaging, in re-saleable condition within 90 days of purchase. Exceptions are noted in the product description.
Geri Chairs are returnable within 30 days of purchase only and are assessed a 20% restocking fee.
Restock fee of 5% on returns made within 30 days of purchase, 10% fee on returns made within 31-60 days of purchase, 20% fee on returns made within 61-90 days of purchase. Restock fee of 20% on Special Order items returned within 30-90 days of purchase.
No returns accepted on items more than 90 days after purchase.
Contact Customer Service at 888-746-2107 Monday – Thursday 9 AM ET – 7 PM ET, Friday 9 AM ET – 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"Wonderful information in one area for anyone who is in the position of being a caregiver for a parent, spouse or anyone else. Thank you for putting all of this together. "— E.C., Short Hills, NJ
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."