This supplier accepts return of unused items in their original packaging, in re-saleable condition within 90 days of purchase. Exceptions are noted in the product description.
Geri Chairs are returnable within 30 days of purchase only and are assessed a 20% restocking fee.
Restock fee of 5% on returns made within 30 days of purchase, 10% fee on returns made within 31-60 days of purchase, 20% fee on returns made within 61-90 days of purchase. Restock fee of 20% on Special Order items returned within 30-90 days of purchase.
No returns accepted on items more than 90 days after purchase.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
This is a hygienic item and is not returnable, unless defective.
"Wow. I am so thrilled with the service I have had to purchase many items but your website has been wonderful. Today I had a problem with a credit card order I placed and I ended up calling your toll free number to place the order. The person with whom I spoke was courteous, friendly, and apologetic! Such a breath of fresh air.
You deserve kudos for your website, service and the products you offer your customers."— Dorothy
"Having an aging parent is a blessing, but it is so nice to have a helpful, dependable service who will take some responsibilities away from loved ones. My sister and other family members were having to monitor and purchase this product locally and, now, it is on autoship, it takes one modicum of care away from them. More time can be spent enjoying our precious mother! Thank you!"