This supplier accepts return of unused items in their original packaging, in re-saleable condition within 30 days of purchase. Exceptions are all items drop shipped directly from the manufacturer and other items noted in the product description.
Drop shipped items can only be returned up to 30 days after purchase and are subject to a restocking fee which varies by manufacturer.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"This is a wonderful service, but it it only as good as the staff that makes it happen!"— Ellen B.
"How reassuring to have a professional perspective on our parents’ lives and their issues. All personnel that we’ve dealt with on the phone have been so kind, knowledgeable, perceptive and reassuring"— Susan S.