This supplier accepts return of unused items in their original packaging, in re-saleable condition within 90 days of purchase. Exceptions are noted in the product description.
Geri Chairs are returnable within 30 days of purchase only and are assessed a 20% restocking fee.
Restock fee of 5% on returns made within 30 days of purchase, 10% fee on returns made within 31-60 days of purchase, 20% fee on returns made within 61-90 days of purchase. Restock fee of 20% on Special Order items returned within 30-90 days of purchase.
No returns accepted on items more than 90 days after purchase.
Contact Customer Service at 888-746-2107 Monday – Thursday 9 AM ET – 7 PM ET, Friday 9 AM ET – 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"How reassuring to have a professional perspective on our parents’ lives and their issues. All personnel that we’ve dealt with on the phone have been so kind, knowledgeable, perceptive and reassuring"— Susan S.
"Thank you for wonderful customer service which is rare these days. I was told I would receive next day delivery and I did. I would definitely order from Parentgiving again."— C.F.