This supplier accepts return of unused items in their original, sealed internal packaging, in re-saleable condition.
Returns made within 30 days from date of purchase are not subject to a restocking fee.
No returns accepted on items more than 30 days after purchase.
Exceptions are noted in the product description.
Special Order items cannot be returned, unless defective.
Lift chairs can be returned with a Return Authorization number if it is unused and accompanied by the original box, packing and paperwork within 30 days of purchase and is subject to a 15% manufacturers restocking fee.
Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
Our complete return policy is available by selecting the Return Policy link in the footer of our website.
"Customer service was excellent. Delivery unbelievable - next day! Product as advertised at a good price. Thank you."— R.G.
"Wow. I am so thrilled with the service I have had to purchase many items but your website has been wonderful. Today I had a problem with a credit card order I placed and I ended up calling your toll free number to place the order. The person with whom I spoke was courteous, friendly, and apologetic! Such a breath of fresh air.
You deserve kudos for your website, service and the products you offer your customers."— Dorothy
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