May. 05, 2011
These grips arrived fairly quickly and they feel great, with in a couple of days I noticed one had gotten a little lumpy, contacted customer service and they immediately corrected the problem, and now I am not only happy to have eliminated the skin burns of the factory grips, but I am also happy knowing if I have an issue it will be promptly handled by a customer service Dept that so far seems to take your comfort in trying times serious! I maked this item as very good, but consider the customer service as excellent, Kudos!
"The customer service representative I spoke with went above and beyond the level of service I expected to get based on lack of followup and concern for customers from just about anywhere anyone does business these days."
"Thanks for a tremendous resourc e! I always go here first to find things to make my parents and my mother-in-laws lives easier."— CW, Arizona