May. 05, 2011
These grips arrived fairly quickly and they feel great, with in a couple of days I noticed one had gotten a little lumpy, contacted customer service and they immediately corrected the problem, and now I am not only happy to have eliminated the skin burns of the factory grips, but I am also happy knowing if I have an issue it will be promptly handled by a customer service Dept that so far seems to take your comfort in trying times serious! I maked this item as very good, but consider the customer service as excellent, Kudos!
"it is not easy to take care of a parent. Any and every thing is potentially stressful. I searched days for this chair and found your price to be the most competitive. This savings, coupled with the prompt service, is invaluable to me."— J.D.
"Thank you for making this process so easy! Your customer service agents are wonderful!"— MP