When ordering from the Parentgiving store, please note the following shipping information:
Most orders ship within 24 hours of receipt.
Delivery Times:
Standard shipping is via major US carrier ground and generally arrives in 1-5 business days. Items with extended delivery are noted on the product page.
Expedited Shipping is only available upon request by calling us at 888-746-2107.
Shipping Rates:
Regular-sized items: $6.95 total
Oversized or Special Shipping items: Some of the items on our site carry an additional per-item shipping charge ranging from $9.95 to $34.95. For these items, the individual product pages will indicate that special shipping charges apply, and the actual shipping charge(s) will be applied at checkout.
Cases of certain products (e.g. incontinence products: diapers & underpads) are considered Oversized and special rules apply. In most instances shipping will be $6.95 per case with volume shipping discounts for multiple case orders.
Notes:
All amounts are in US dollars.
Oversized items are indicated as such in the product description (on the product page).
Parentgiving does not offer shipping to Alaska or Hawaii but we have addressed this issue through our partnership with Bongo International (see below).
International Shipping
We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers and those not part of the contiguous United States (Alaska and Hawaii).
Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases at our website as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.
This process saves international customers up to 82% off typical international shipping rates.
Step-By-Step Order Guide
1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the Bongo Checkout button.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our website, proceed to Checkout.
5. Enter your new US address supplied by Bongo as both your BILLING & SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method -- No Exceptions.
7. Choose your shipping method and Place Order.
8. Once completed, finish your verification process with Bongo. Your items will not ship until the Bongo verification process is complete.
9. Bongo will take over from here, so communicate directly with them for delivery of your order via online chat or email.
If you have any questions, please feel free to give us a call. We'll be glad to assist you.
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